Effective Date: July 2026
Belmax Group Pty Ltd (“Belmax Group”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or engage our services.
Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Property or project address
- Details about your enquiry or project
- Information submitted through our contact or quote request forms
- Any other information you voluntarily provide
We may also collect certain technical information including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Website usage statistics
This information helps us improve our website and services.
How We Collect Information
We collect information when you:
- Submit an enquiry
- Request a quotation
- Contact us via email or phone
- Complete a website form
- Interact with our website
- Communicate with our team
Some information may also be collected automatically through cookies and website analytics.
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Prepare quotations
- Communicate regarding your project
- Provide construction and remedial services
- Improve our website
- Maintain customer records
- Comply with legal obligations
We do not sell your personal information.
Disclosure of Personal Information
We may disclose your information where reasonably necessary to:
- Employees and authorised contractors
- Professional advisers
- Service providers who assist us in operating our business
- IT and website providers
- Government authorities where required by law
Any third parties engaged by Belmax Group are expected to protect your personal information.
Website Analytics & Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
These technologies may collect information such as:
- Pages viewed
- Time spent on the website
- Device information
- Browser information
You may disable cookies through your browser settings, although some parts of the website may not function correctly.
Security
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Alteration
While we take security seriously, no online transmission or electronic storage method can be guaranteed to be completely secure.
Access & Correction
You may request access to the personal information we hold about you or request that incorrect information be corrected.
To do so, please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Belmax Group Pty Ltd
Phone: 07 5560 0880
Email: info@belmax.com.au
Location: Gold Coast, Queensland, Australia